Refund policy

In accordance with Australian Consumer Law, Beat of the Shire does not provide a refund for ‘change of mind’ purchases so you are advised to choose your goods carefully.

When purchasing online from Beat of the Shire you are protected by the same Consumer Protection Laws that you would receive it you purchased the item in our store.

These provisions apply to in-store and online purchases. We aim to process any claims as quickly as possible and encourage you to contact us about any concerns you may have.

If you have a query as to a specific items warranty period please email us at retail@beatoftheshire.com.au

If an item that you have purchased from us requires repair under warranty please contact us via email at retail@beatoftheshire.com.au